Privacy Policy

This Privacy Policy describes how ECOTIONS VENTURE PRIVATE LIMITED ("Caross", "we", "us", or "our") collects, uses, and discloses information about you when you visit our website, use our mobile application, or avail our services.

Information We Collect

We collect personal information that you voluntarily provide to us when you book a service, register on our website, fill out a contact form, or otherwise communicate with us. This may include your name, email address, phone number, vehicle details, and address.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services; process transactions; communicate with you about appointments, offers, and updates; and to comply with legal obligations.

Sharing of Information

We do not sell your personal information. We may share information with trusted franchise partners and service providers who assist us in operating our business, processing payments, or servicing your vehicle, subject to confidentiality obligations.

Data Security

We implement reasonable technical and organisational measures designed to protect your information from unauthorised access, disclosure, alteration, or destruction. However, no internet transmission is completely secure.

Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and personalise content. You can control cookies through your browser settings.

Your Rights

You have the right to access, correct, or request deletion of your personal information. To exercise these rights, please contact us at the details provided on our Contact page.

Changes to this Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised date and will be effective as soon as it is accessible.

Contact Us

For any questions regarding this Privacy Policy, please contact ECOTIONS VENTURE PRIVATE LIMITED at our registered office: D 52 Street No 8 Rajnagar 2 Palam Colony, South West Delhi, DELHI 110077.